Shipping Policy

Products can be shipped anywhere in the 48 Continental United States of America. Currently, we offer Standard shipping - generally UPS Ground. All products are shipped FOB AccuWeather, Inc. or manufacturer/distributor location.

The shipping time refers to the delivery time once the product has been shipped. Most standard products are shipped within 2-3 working days of receipt. Custom items, such as those mounted on woods, and home and garden products that are offered in several finishes, may take a few weeks to ship, since these are custom finished on receipt of your order. Every effort is made to ship items as quickly as possible. Please note that during holiday seasons and times of high demand, delays could be longer than usual.

Shipping charges are based on the product selected. Shipping charges are itemized and displayed in your shopping cart at the time of ordering the product. Occasionally, we offer specials of free shipping. Such specials cannot be combined with any other offer.

All products purchased from the Accumall are made pursuant to a shipment contract. This means that the risk of loss and title for such items will pass to you upon delivery of the product to the carrier.

Gift Certificates Policies

AccuMall Gift Certificates are perfect for everyone and for every occasion. It offers complete flexibility to the purchaser– purchase multiple gift certificates in one step, select any amount you wish between $10 and $10,000 and send it by email or regular mail, and to the recipient – with our extensive selection of products in all styles and prices, everyone can find something they like.

Free Gift Certificates Promotions

Occasionally, we offer free gift certificates after a purchase. In such cases, the Gift Certificates will be emailed to you after you place your order. Other policies pertaining to gift certificates in general will apply to these promotional gift certificates also.

Redeeming a Gift Certificate

It’s easy! Go to http://www.accumall.com. Add desired products to the shopping cart. Check out and follow the simple instructions. Enter the Gift Certificate Number and Redemption Code (this can be found on your Gift Certificate) in the appropriate fields. Complete Check Out. That’s it!

If your purchase amount is more than the amount (or remainder) on your Gift Certificate, you will be prompted to enter your billing and credit card information. The excess amount will be charged to your chosen credit card.

If your purchase amount is LESS than the amount (or remainder) on your Gift Certificate, you can use the remainder in another purchase later, until the expiry date.

If you experience difficulty in redeeming your Gift Certificate, please contact us at accumall@accuweather.com and mention your Gift Certificate Number.

Expiry Dates

Gift Certificates expire two years from the date of issue. The expiry date is clearly given on your Gift Certificate. After the expiry date, the gift certificates cannot be used, and no refunds will be given.

Multiple Transactions

You can cash your Gift Certificate in more than one transaction until the balance is exhausted. For example, if you have a $50 gift certificate and you use $20 in one transaction, you can use the remaining $30 in another transaction later (until the expiry date).

Gift Certificates Balances

After transactions using a Gift Certificate, the balance will be displayed on the screen. If you wish to check your Gift Certificate balance at a later time, please send an email to accumall@accuweather.com with Gift Certificate Balance in the subject line. Please reference your Gift Certificate Number and name to help us assist you.

Gift Certificates are not redeemable for cash, and no refunds will be given.


Products offered for sale on our site are made available through special relationships with the manufacturer or distributor. While we have taken every conscientious effort to display and describe the products accurately in order to provide you with a good idea of their design and use, we cannot guarantee the accuracy or completeness of the information, including prices, product images, specifications and availability. All products offered on the AccuMall are and remain the responsibility of the manufacturer and are covered by the Warranty and Return Policy offered by such manufacturer. Warranty and Return Policy information for any product offered on the AccuMall Website are available to you at no cost by simply e-mailing, calling or writing to us at the following:

AccuMall
AccuWeather, Inc
385 Science Park Road
State College PA 16803

E-mail: accumall@accuweather.com

Telephone: 814 235 8541
Facsimile: 814 235 8549

For all warranty and return policy issues, please contact us directly. In order to process your request we will need know the date purchased, order number, details of the product and the problem. Once we receive this information, one of our customer service representatives will provide you with simple instructions for returning the item or making a warranty claim and/or with providing you a Return Authorization (RA) number. Restocking fees could apply in some cases. Customer is responsible for returning the product in intact/sellable condition. If the manufacturers return policy period has expired, products may still be covered by the manufacturer’s warranty as applicable.


Acceptance of Orders Policy

Receiving an order acknowledgement via e-mail does not guarantee the acceptance of an order. Accuweather Inc. Reserves the right to limit the quantity of items ordered and/or refuse to sell to any customer.


Links to Other Websites Policy

The AccuMall.com and AccuWeather.com websites may contain links to other websites. AccuWeather, Inc. is providing these links as a convenience to you, and the inclusion of any link does not imply endorsement by AccuWeather, Inc. of the site or any association with its operators. While AccuWeather, Inc. will make commercially reasonable efforts to ensure that these websites meet with your approval, AccuWeather, Inc. does not have control over, and is in no manner responsible or liable for, the availability and content of the websites to which the AccuMall.com or AccuWeather.com websites are linked. AccuWeather, Inc. makes no representations whatsoever about any other website you may access through these links. Any concerns regarding any product or service offered by a website to which the AccuMall.com or AccuWeather.com websites are linked or the link itself should be directed to the operator of that specific website and not to AccuWeather, Inc.


Trademark & Copyright Policy

AccuWeather, Inc. retains all rights, title and interest, including rights of trademark and copyright in those things defined herein as “Property of AccuWeather, Inc.” “Property of AccuWeather, Inc.” includes (a) all rights, title and interest in all data and information furnished hereunder, the trademark AccuWeather, Inc. any other tradenames, trademarks, symbols, identifiers, formats, text, graphics, logos, button icons, images, audio clips, software, URL’s, designs, devices, identifiers embodying the prefix “ACCU”, or proprietary products owned by AccuWeather, Inc.; and (b) any other tradenames, trademarks, symbols, identifiers, formats, text, graphics, logos, button icons, images, audio clips, software, URL’s, designs, devices, identifiers embodying the prefix “ACCU” or other proprietary products, instruments, or equipment used to designate such proprietary products.

All other trademarks not owned by AccuWeather, Inc. or its subsidiaries that appear on our websites are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by AccuWeather Inc. or its subsidiaries or affiliates.


DISCLAIMER

YOU ASSUME ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS SITE AND THE INTERNET GENERALLY. THIS SITE IS PROVIDED BY ACCUWEATHER, INC. ON AN "AS IS" BASIS. ACCUWEATHER, INC. AND ITS SUBSIDIARIES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ACCUWEATHER, INC. AND ITS SUBSIDIARIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR OTHER PROPRIETARY RIGHTS, AND FREEDOM FROM ERRORS, VIRUSES, BUGS, OR OTHER HARMFUL COMPONENTS. ACCUWEATHER, INC. AND ITS SUBSIDIARIES WILL NOT BE LIABLE FOR ANY DAMAGES OR ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL DAMAGES OR DAMAGES RESULTING FROM LOSS OF USE, DATA, OR PROFITS, OR BUSINESS INTERRUPTION ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE, ANY DELAYS ON THE SITE, OR THE INABILITY TO USE THE SITE, ANY PORTION THEREOF, OR ANY HYPERLINKED WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ACCUWEATHER, INC.’S OR ANY OF ITS SUBSIDIARIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


AccuWeather collects information on this site during the purchasing process for business purposes that will allow us to better and more efficiently serve you. Some uses AccuWeather makes of this information are processing and verifying purchases, billing, and providing you with up-to-date information on the newest AccuWeather products, if so desired.

AccuWeather collects this information for internal use only. AccuWeather does not sell or redistribute this information to outside organizations. AccuWeather may at times release aggregate subscriber information to advertisers as may be requested or required. However, any information provided is aggregate information only and specific individual information of the nature provided during the registration process is never given to outside organizations.


Children's Policy

AccuWeather, Inc. does not intend to collect any personally identifiable information from children through our websites. Please do not allow children under the age of 13 to provide any personally identifiable information, ask questions or participate in chat rooms related to our websites. If we determine that a child under 13 has provided personal information in violation of this policy, we will delete that information as soon as reasonably possible. If you become aware that a child under 13 has provided such information, please send us an e-mail at accumall@accuweather.com so we can delete this information.


Security Questions

We are committed to providing secure, friendly websites for our viewers. When we receive your information, we use commercially reasonable efforts, including the measures described above, to protect the security of your information on our systems. However, no data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure. Therefore, we do not warrant or ensure the security of any information sent to us online. If you have any questions, comments or concerns, please contact us.

Christmas Delivery Guarantee

The Christmas delivery guarantee is void if we receive notice from any given vendor that a product is out of stock.  The guarantee only applies to items that are available for shipment.